Spoke Admin | Spoke Documentation

📄️ 10DLC Compliance

All organizations sending messages with Spoke must register for 10DLC. Carriers may levy the following types of fees for non-compliance with 10DLC messaging requirements:

📄️ 10DLC

10DLC (short for 10 Digit Long Code) is a policy

📄️ 10DLC Glossary

Here is a handy reference for 10DLC terminology:

📄️ About Spoke

Spoke is a political messaging application designed for sending

📄️ Build A Campaign

Building a campaign lets you reach out to your contacts in a systematic and scripted

📄️ Bulk Script Editor

The bulk script editoris a tool that allows you

📄️ Campaign Actions

You can manage active campaigns with campaign actions. The following actions are available for

📄️ Campaign Colors And Tags

The campaign list on the administration dashboard uses colors and tags to help you keep track of your active campaigns.

📄️ Campaigns

Campaigns are the central feature of Spoke. They provide the

📄️ Canned Responses

Canned responses are an additional set of prepared messages that

📄️ Contact Lists

Every campaign requires a contact list, which provides the full

📄️ Contact Overlap Management

When you upload a contact list to a new campaign, Spoke automatically detects overlapping contacts

📄️ Copy A Campaign

You can copy an existing campaign as a way to create a new

📄️ Create A Team

Teams allow you to group the texters in your organization so

📄️ Create Interaction Script

The interaction script is where you determine the structure

📄️ Dashboards

Dashboards are the primary interfaces that administrators and

The following table is designed to help you better understand the data from your texting campaigns, allowing you to analyze campaign performance. Sample scripts for potential analyses can be found below the table. Depending on the platform you use, you may need to adjust schema prefixes (e.g. "message" may need to become "spoke.message").

📄️ Elections Organizer Guide

TEXTING BASICS

📄️ Export Data From A Campaign

Every campaign has two sets of data associated with it: campaign

📄️ Export For Upload To Van

The "Export for VAN" feature allows you to export survey

📄️ How To Use Documentation

The documentation on this website is intended for both

📄️ Include An Image In A Message

You can include images with your messages to send event posters

📄️ Interaction Scripts

Interaction scripts define a campaign's conversation flow and

📄️ Invite Texters To Spoke

You can invite new texters to join your organization on Spoke by

📄️ Manage Assignment Control

The Assignment Control page on the administration

📄️ Message Review

The Message Review page of your administration dashboard allows you to filter through your organization's conversations,

📄️ Organizations

📄️ Reassign Conversations To Texters

There are several ways for you to reassign conversations to new

📄️ Releasing Unhandled Replies

Once you've built and launched a campaign and all your initial

📄️ Request Form

Texting assignments can be easily and automatically distributed to texters using the

📄️ Running A Second Pass

Second Pass 101: Watch this short demonstration video.

📄️ Script Preview

Script preview allows you to see a campaign's interaction script and canned responses in a clean and organized format. This can be helpful to have open