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Transitioning To 10dlc

Brand and Campaign Registration Guide

Spoke fully supports sending messages with 10DLC. We are committed to supporting you throughout the registration process and offer registration and ongoing 10DLC enrollment at no additional cost.

Guide Summary​

There are two parts to completing 10DLC registration. The first part is for 527 political organizations only (e.g., campaign or PAC) and the second part is for all organizations including 527s. If you are not a 527 political organization you can go to the 10DLC section in the Spoke Onboarding Hub.

Campaign Verify Registration​

Verification for 527 political organizations (e.g., campaign or PAC) is handled by Campaign Verify. If you qualify, you should begin the registration process with Campaign Verify ASAP! Please note that campaigns that registered before November 15th, 2022, will need to resubmit using a new Campaign Verify Token. As per Campaign Verify:

Authorization Tokens for verification requests submitted on November 15, 2024 and later will be valid until January 31, 2027.

Steps to register a 527 political organization:

  1. Register with Campaign Verify by filling out the Campaign Verify form.

  1. Receive an Authorization Token from Campaign Verify.
    • Example token:cv|1.0|tcr|10dlc|00000000-0000-4000-0000-000000000000|abca1b2c3d4e5f6g7h8i9j0_0000000000000000000
  2. Enter this token in the 10DLC section in the Spoke Onboarding Hub.

Campaign Information

You will need to provide information explaining to carriers how your organization will be using SMS channels.

Our customers may register under the following standard use cases.

Use CaseDescription
PoliticalPart of an organized effort to influence the decision-making of a specific group. All campaigns to be verified.
Charity501(c)(3) organizations should register campaigns with the Charity / 501(c)(3) special use case. Does not include: Religious organizations.
EmergencyNotification services designed to support public safety / health during natural disasters, armed conflicts, pandemics and other national or regional emergencies
Polling and voting
Public Service AnnouncementAn informational message that is meant to raise the audience's awareness about an important issue

Charity Special Use Case​

Verification of 501(c)(3) status is required.

Political Special Use Case​

A 10DLC campaign may be registered with the Political special use case. Any candidate, party, PAC, or other committee that is a 527 tax-exempt organization and registered with the Federal Elections Commission (FEC) or a State, Local, or Tribal Election Authority may be eligible for this special use case.

501(c)(4), 501(c)(5), and 501(c)(6) organizations sending messages that are political in nature should also register with the Political special use case.