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Dashboards

Dashboards are the primary interfaces that administrators and texters use to navigate Spoke.

Administration Dashboard​

The administration dashboard lets you manage your Spoke organization. From the administration dashboard, you can access the following pages:

  • **Campaigns:**a list of active campaign. Where you can create new campaigns, view campaigns statuses, and take campaign actions.
  • Template Campaigns: a list of template campaigns. Where you can create and edit template campaigns.
  • **People:**a list of Spoke users. Where you can invite users to Spoke and change user roles.
  • Teams: a list of texter teams. Where you can create and edit teams.
  • Assignment Control: control panel for the request form. Where you can distribute texting assignments to texters.
  • **Tags:**a list of conversation tags. Where you can add new tags and edit existing tags.
  • **Opt Outs:**Where you can import or export opt outs or import opt ins.
  • Message Review: conversation filtering and assignment interface. Where you can filter conversations to find specific messages or analyze campaigns; where you can bulk reassign or unassign conversations.
  • **Escalated Convos:**workflow of escalated conversations. Where you can review escalated messages.
  • Bulk Script Editor: Find-and-replace tool. Where you can make bulk script edits across multiple campaigns.
  • **Assignment Requests:**Queue of pending texter assignment requests. Where you can manually approve assignment requests from texters (only relevant if you're not using auto-assign)
  • **Integrations:**List of Spoke integrations. Where you can set up a VAN integration.
  • Settings: Menu of settings.

You must be an Administrator or Owner for your Spoke organization to use the administration dashboard. To access the administration dashboard, use the following URL:

https://your-domain.spokerewired.com/admin/1/campaigns

Where your-domainis the unique subdomain name you chose when signing up.

Texter Dashboard​

The texter dashboard lets you request texts and send messages to any conversations assigned to you. You must have a user account with your Spoke organization to use the texter dashboard.

To access the texter dashboard, use the following URL:

https://your-domain.spokerewired.com/app/1

Where your-domainis the unique subdomain name you chose when signing up.